IT Technical Tip #42 – Troubleshooting a pesky ASI not saving situation

Computers often think or see keyboard characters differently online or in a database. The current ASI tool is no different. Every few weeks, we receive a problematic ASI that will not save. 99% of the time, the reason is due to a keyboard character that the ASI doesn’t like, here is a quick tip to help you always save your ASI’s correctly. Look for any of these pesky five coding commands in your text boxes. Remove them and chances are your ASI will now save!

a) &
b) <
c) >
d) ”
e) '

Sincerely,
Robert Hightower, IT Director